We aim to dispatch all orders within 24 to 48 hours of order confirmation.

• Delivery Timeline:
• Ready-to-wear products: Delivered within 3–5 working days
• Custom or made-to-order pieces: Delivered within 5–10 working days

Domestic Shipping (India)

• Prepaid orders qualify for free shipping
• Cash on Delivery (COD) orders will incur a shipping charge of ₹149

International Shipping

• Orders above $200: Eligible for free shipping
• Orders below $200: A shipping fee of $42–$45 applies, depending on the destination

Please note:

Shipping rates for international orders vary based on weight, dimensions, and the destination country’s import duties and taxes.

Customs, VAT, and Import Duties are not included during checkout and may be levied as per the regulations of your country.

Note:

We work with trusted and reliable logistics partners to ensure secure delivery. However, delays may occur due to unforeseen external factors.

 

Returns & Exchange Policy

At Farakwear, we currently offer exchanges only—no refunds.

• You are eligible for an exchange if the product doesn't fit as expected.
• Items must be:
• Unused and unworn
• With original tags
• Packed in the original box
• Accompanied by a payment receipt or proof of purchase

If your desired size is unavailable, you can:

• Choose an alternative product of the same value, or
• Opt for store credit, valid for 6 months from the date of issue.

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Important Guidelines

• Exchange window: 7 days from the date of delivery
• Mode of return: Self-shipping (Customers must bear return shipping costs)
• An exchange request must be raised with us before sending any items back. Products sent without prior intimation will not be accepted.
• Sale items are not eligible for exchange or return

For any queries, reach out to us at support@farak.co

 

Damages or Incorrect Items

If your product arrives damaged, defective, or incorrect, please notify us within 24 hours of delivery.
We'll assess the situation and do our best to resolve it.

Claims made after 24 hours of delivery will not be entertained.

 

Cancellation Policy

• Orders cannot be cancelled once they are dispatched from our warehouse.

Cancellations are only accepted before dispatch, while the order is still being processed.